I’m Not Receiving My Sign-In Code

If your TermSquad sign-in code does not arrive, first check the email address shown on Check your email. A typo or a different account address is often enough to explain the missing message.

Try these steps

1. Confirm that the displayed address is correct and accessible.
2. Check spam, junk, and filtered folders.
3. Allow time for email delivery.
4. Select Resend once and use the most recent message.
5. Enter the complete six-digit code.
6. If the address is wrong, select Use another email and correct it.

Repeated requests can make it harder to identify the current code. If the app asks you to wait, follow that message.

If a code arrives but is rejected

Check that you copied the newest code without extra characters. Request a fresh one if the existing code expired. Keep the sign-in page for the same email address while completing verification.

An SSH password or AI-provider verification code will not sign you in to TermSquad.

If company email blocks delivery

Check with your mail administrator whether the message was quarantined. Do not create a different account merely to bypass access to computers owned by the original email address.

If you still cannot sign in, email help@termsquad.com with the affected account address, approximate request time and timezone, and the visible error. Never include the code itself.

See email-code sign-in and account changes.