Reactivate Billing for a Stopped Computer

If a computer is stopped because its subscription ended and is still retained, Reactivate billing can restore paid coverage and allow it to start again.

This is different from powering on a computer whose existing subscription is already active.

Reactivate billing

1. Sign in and select the retained stopped computer.
2. Open Billing.
3. Choose Reactivate billing when offered.
4. Complete the checkout and required payment steps.
5. Return to TermSquad.
6. Wait for payment verification and the computer to become available.
7. Check your files and restart project processes as needed.

The recovery flow establishes paid coverage for the retained computer. Starting checkout alone is not proof that payment completed.

How long is recovery available?

After a subscription ends, the system provides a 72-hour recovery window before deletion if no paid replacement subscription is confirmed. Use the deadline in your account notices and act promptly.

A deleted computer cannot be reactivated through this flow. Do not assume local files or backups remain recoverable after deletion.

If the button is absent or payment is pending

Check the computer state and billing message. A suspended computer following a failed payment may require resolving its existing invoice rather than this stopped-computer flow.

If checkout was paid but the computer remains stopped, record the invoice reference and contact support rather than repeatedly purchasing replacement subscriptions.

See retention and failed payments and payment troubleshooting.