My Payment or Plan Upgrade Needs Attention

Check whether TermSquad is waiting for payment or applying a payment that already succeeded. These are separate stages of a computer purchase or upgrade.

Check the affected computer

Select the intended computer.
Open Billing.
Read the current plan and billing message.
Use Complete payment, Review payment, or Manage in Stripe, as offered.
Inspect the relevant invoice and complete any required authorization.

Updating payment details does not always complete an existing invoice automatically.

Upgrade-specific checks

Message or state	Next action
Quote expired	Refresh the quote and review the current amount.
Complete your upgrade payment	Finish the invoice; the current plan remains active.
Applying your upgrade	Payment is confirmed; wait for resources and the computer restart.
Upgrades unavailable	Check active billing, active machine state, scheduled cancellation, and eligibility.
Highest plan	There is no larger plan offered.

The quote is valid for five minutes. Do not rely on an older screenshot as the current amount due.

Paid, but nothing changed?

Payment events and machine operations can take time to synchronize. Recheck the invoice and operation status before submitting another purchase or upgrade.

If the issue persists, send support the computer identity, invoice or payment reference, target plan, approximate time, and visible error. Do not include card details.

A failed renewal has a limited recovery window, so act promptly. See failed payments and retention and plan upgrades.