Account & Billing

Update Payment Details and Download Invoices

By TermSquad · Last reviewed

Open Billing → Payments & invoices → Manage in Stripe to manage payment methods and invoices for your TermSquad account.

Update payment details

  1. Sign in to TermSquad.
  2. Select a computer and open Billing.
  3. Choose Manage in Stripe.
  4. In the secure billing portal, select the payment-method action offered for your account.
  5. Enter and save the updated payment details.
  6. Return to TermSquad and check the relevant computer’s billing state.

Payment details are entered in Stripe. Do not send card numbers or security codes in a support message.

Download an invoice

Open the same Stripe portal, find the relevant invoice in the billing history, and use its available download action. Check the invoice date, amount, and subscription so you select the right record when your account has multiple computers.

The portal’s labels and available actions can vary with the account and invoice state.

If there is an unpaid invoice

Updating the card alone may not finish an already pending payment. Open the affected invoice or the Complete payment / Review payment action shown by TermSquad and follow its instructions.

Wait for the payment result to synchronize before assuming access or an upgrade has been restored.

If the portal fails to open, retry from your signed-in account and check whether the browser blocked a new tab. See payment troubleshooting and failed-payment retention.