Computer Management
Understand Computer Status and Availability
By TermSquad · Last reviewed
A computer’s status describes its lifecycle. Connectivity tells you whether TermSquad can currently reach the computer. An active computer can still have a temporary connection problem.
Common states
| State | Meaning and next step |
|---|---|
| Payment pending | Checkout has not yet been confirmed. Check payment before repeating setup. |
| Provisioning | Infrastructure is being created. Wait for progress. |
| Bootstrapping | Ubuntu and TermSquad setup is running. |
| Active | The computer is provisioned for use; check connectivity if access fails. |
| Stopped | The computer is powered down. Check whether power start or billing reactivation applies. |
| Suspended | Access is restricted, commonly following a billing problem. Check Billing. |
| Upgrading | A plan change is being applied. |
| Restoring | The disk is being restored from a backup. |
| Resetting | Ubuntu is being reinstalled and data removed. |
| Deleting / Deleted | Removal is in progress or complete. |
| Error | Setup or an operation needs attention. Read the accompanying message. |
The app may show these with friendlier capitalization or explanatory text.
Why is a button disabled?
Terminal access requires an active computer. An upgrade or another operation in progress can temporarily disable conflicting controls. Waiting for the current operation is safer than submitting several different operations.
What should I check first?
Select the intended machine, read its status and operation message, and check Billing if the state is stopped or suspended unexpectedly.
For setup delays, see My Computer Is Stuck During Setup. For a long-running operation, see A Computer Operation or Update Is Stuck.